Ticket system are a common part your venture might need. Almost every business has to have some sort of communication or support system with it customers. No matter if it is B2B or B2C.
Apart from support, this is a generic system and can be used to track all sorts of information, including internal ones.
As a versatile template, this can be changed to match whatever you need.
Please read the guide PDF.
This project needs PHP 5.4 or higher. An SQL file for the needed tables is included.
Then host the folder on your server and navigate to the index.php.