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The products with available support will receive support from the seller for a period of up to 6 months after the purchase.

The buyer can ask for support by visiting their “Purchase History” and using the function “Ask for Support”.

The seller will have to provide support within a considerable timeframe.

The following activities are included within the standard support:

• Direct responses from the seller regarding technical questions.
• Source code updates regarding reported bugs.
• Guidance from the seller regarding the source code functionalities or information not included in the User Guide.

Customization, installation or support for third party sources are not included with the standard support.