Online Helpdesk Ticketing System

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$98.05
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rana100
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Feb 18, 2021

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Product Details



Helpdesk Ticketing System with Customer/member section and Admin Section

Member section : member will be registered, They will login, they can create ticket, They can send message and can query for update

Admin section :​ Admin can reply and solved the ticket
They can send message to customer/member.

Dashboard with tickets, messages

tickets status is pending rejected and solved

messages is integrated with tickets and easily viewable the listed messages with tickets

 



Requirements

Material Used:

HTML,CSS,JS
PHP 7+
CodeIgniter 3.1.11 Framewok
MYSQL 5.6+

Instructions

Settings & installation guide

MYSQL:

Database:

The database and its tables is in zip folder.In PhpMyAdmin make a database name and click import.now browse and select *.sql file from unzipped folder and after submitting You can see all the tables there.

PHP:

config.php:

Path : application/config/config.php
Enter your domain name here example : http://www.example.com

database.php:

Path : application/config/database.phpEnter your database name,username & password



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  • 📁 Online Helpdesk Ticketing System

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